Frequently Asked Questions

FAQ department

Super Blinds Mart wishes to make your shopping experience as convenient as possible. We have answered some of our customers' most frequently asked questions and made available our site policies below.   

  1. Why should I purchase my blinds from SuperBlindsMart?
  2. How do I place an order?
  3. Is my personal information kept private and safe?
  4. Are samples available before ordering?
  5. Do you offer a measure and installation service?
  6. Can I return my blinds?
  7. Are your blinds child safe?
  8. When will my blinds be delivered?
  • Where Are Your Vertical Blinds And Curtains Made? At Super Blinds Mart, we offer both Australian Made and Imported Blinds & Curtains. Both ranges are custom made to your sizes from scratch. ACM - Indicates that the blind is an Australian Custom Made product ICM - Indicates that the blind is an Imported Custom Made product (made overseas and then shipped here) Both ranges are of excellent quality and offer our extensive 5 year warranty.
  • Do Vertical Blinds Online Come With A Warranty? Yes, a 5 year limited warranty applies to parts & workmanship. We do not cover against abuse, incorrect installation, or normal wear and tear.
  • Name Few of the Products Which You Offer? We specialise in a range of blinds and curtains including:
    - Venetian blinds (PVC, Aluminium, and Timber)
    - Roller blinds (Blockout and Sunscreen)
    - Roman blinds (Blockout & Light filtering)
    - Eyelet curtains (Sheer, Blockout, Room darkening)
  • Why Shop Vertical Blinds Online with Super Blinds Mart? - Low Prices
    - Fast Delivery
    - Quality Products and Warranty
    - Large Product Range
    - Trusted (3rd generation family business)
    - Great Customer Service
  • How do I install my vertical blind? All our products come with easy installation guides so you can have your new vertical blinds installed in just minutes. If you would like to look at the installation instructions or misplaced your blinds instruction you can download or print from our Installation page.
  • What child safety procedures do you have in place for your products? All vertical blinds sold by Super Blinds Mart are safe for children but if you have any questions concerning safety or blinds in general please contact us on 1300 652 027, email or live chat and our team will be happy to offer you advice. For more info, click here
  • What happens if my vertical blind fabric is out of stock? If your choice of vertical blind fabric is out of stock, you will be advised of a new delivery date or an alternative fabric choice. It may be worth considering a back-up option in advance in case your chosen blind isn't available for an extended period of time – order free samples to help with the decision making process.
  • How Do I Clean Vertical Blinds? Vertical Blinds can be wiped with a clean, damp cloth. Do not use any type of detergent to clean your blind as this may damage or stain the blind. Do not oil or lubricate any part of the blind.
  • Does Super Blinds Mart Have Dedicated Warehouse Facilities? Yes… Our dedicated warehouse facilities mean that we’re able to deliver your choice of product promptly and efficiently. Our dedicated warehouse facilities mean that we’re able to deliver your choice of product promptly and efficiently.
  • How do I Measure Vertical Blinds to buy Online It’s easy! View our measuring instructions by clicking here

Policies

 

  1. Privacy Policy
  2. Sales Conditions (including Returns Policy)
  3. Terms and Conditions

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Less than 7 days Delivery available Brand Tested for peace of mind Premium site security Five year warranty on products

Here are some more great reasons to choose Super Blinds Mart.